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TW
provides nationwide computer maintenance services to many of
Ireland's leading organisations.
Features of our contracts include :- |
- Guaranteed
fast response/fix times
- Fully
customisable SLAs
- Cover
for hardware, software and network infrastructure
- Remote
diagnosis/fix
- 24
x 7 support
- Active
escalation procedures
- Planned
/ preventative maintenance
- Remote
call logging
-
Documented service procedures
- Nationwide
network of qualified engineers
- Outsourced
services
- Partner
accreditations
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Maintenance & Support
