TW
works in partnership with the world's leading computer manufacturers
to provide a complete range of servers, desktops, laptops,
printers, storage and peripheral devices based on quality
and performance at extremely competitive prices.
All these products are supplied through TW’s vastly
experienced account management team. Our account managers
are dedicated to working with our customers in providing excellent
customer service around the following key areas:
- Acting
as a single point of contact for all day-to-day account,
ordering and logistics queries as well as point of escalation
for any issues
- Providing
the most competitive pricing in the marketplace
- Working
within pre-defined customer service level agreements for
all elements of the sales and delivery processes
- Regular
reporting and feedback mechanisms including regular review
meetings
- Liasing
with the manufacturer / supplier of the products
Brands which TW supply and provide service on include :-
|
